Thank you for giving me the opportunity to help you with your hair goals.
Rescheduling & Cancellations
Life happens and sometimes you need to reschedule or cancel an appointment, Please make sure you give 24 hours of notice. If cancellation or rescheduling happens less than 24 hours notice, there will be a 25% rebooking fee. This fee will be sent in an invoice via email or text message and new appointment requests will be declined until invoice is paid in full.
Your time is important to me! To ensure I'm running on time for all guests, I am unable to complete appointments that begin 15 minutes or more late. Late arrival will result in either services being removed from the appointment or a 25% rebooking fee for single service appointments.
All services are non-refundable. If you are experiencing challenges, I will be happy to adjust and work with you at no additional cost within 7 days of your original appointment.
Guests, Visitors & Children
I absolutely love meeting your friends and kids but because of the size of my studio I ask that you please not bring any children and no more than one adult guests with you. Hot tools, shears and chemicals are a safety issue for children, so I ask that they do not accompany you for your appointment.
Plus, this is your time to unwind & be pampered.
Thank you for your understanding.